Knowledge Base
Getting Started
Getting StartedPricing & Booking
Pricing & BookingPickup and Drop-Off
Pickup and Drop-OffLabels and Documentation
Labels and DocumentationIn Transit
In TransitDelivery and Receiving
Delivery and ReceivingInsurance and Claims
Insurance and ClaimsCustoms and International Shipping
Customs and International ShippingPackaging Guidelines
Packaging GuidelinesAccount Management
Account ManagementGeneral Inquiries and Support
General Inquiries and Support
Recent Articles
Packing and Labeling Standards
Packing and Labeling Standards ## Packing Guidelines for GoZagel Services At GoZagel, we prioritize the safe and efficient handling of your shipments. As outlined in our usage policy, the responsibility for packaging rests entirely with you, our ...Guide to Book a Shipment through GoZagel
Booking your shipment through Gozagel is quick and easy. To unlock the added benefits, we recommend creating a free account While account registration isn’t required to place a shipment request Once registered, you’ll gain access to the “Address ...Guidelines for Completing the Shipping Form
A Comprehensive Guide to Paper Sizes
How to Enter Correct Dimensions When Booking When making a booking on Gozagel.com, it's important to provide accurate Document dimensions. Choosing the correct size ensures there are no errors in printing, packaging, or shipping, and it can help ...Reporting a Problem with a Shipment
If you encounter an issue with a shipment, let us know right away. We’ll work with you to address the problem and ensure a satisfactory resolution.
Popular Articles
Understanding GoZagel's Features
GoZagel provides a range of features designed to make shipping easy. These include scheduling parcel pickups, drop-off options, tracking updates, and responsive customer support. Explore our features to find the ones that best fit your shipping ...How to Create an Account?
Creating an account is simple! Just click on “Sign Up,” fill in the basic details such as your name, email, and phone number, then verify your email. Once done, you’re ready to start using our services and enjoying the benefits of GoZagel.How to Get a Quote?
Simply enter the destination, weight, and dimensions of your parcel in our quote tool, and you’ll instantly see the available services and prices. This allows you to compare different options and choose the one that best suits your budget.Overview of GoZagel Services
GoZagel offers an easy and affordable way for individuals to ship parcels locally and internationally. We provide discounted shipping rates, door-to-door delivery options, and full tracking capabilities to make your shipping experience seamless.Payment Methods and Processing
We accept various payment methods including global & local credit/debit cards, Bank Transfer (SEPA-EU, USA, CA, Turkey, Egypt, Australia, UK), Apple Pay, Google Pay, Fawry, and digital wallets. Your payment details are secure, and you’ll receive a ...