Handling Delays and Issues in Transit
If you experience a delay, Courier will notify you via email. You can also check the tracking page for updates. If there’s a problem with your shipment, contact our support team, and we’ll work with you to resolve it.
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Expected Delivery Times
Each shipping option includes an estimated delivery time based on the service level. These times are estimates, and unexpected delays may occur due to factors like customs processing or weather conditions, and GoZagel is not responsible on any delays ...
Understanding Tracking Status Updates
Some common tracking statuses include “In Transit,” “Out for Delivery,” and “Delivered.” Our FAQ section provides explanations for each status, so you always know what’s happening with your parcel.