Rescheduling or Canceling a Pickup
Need to make changes to your pickup? Log in to your GoZagel account, go to “My Shipments,” and choose “Reschedule” or “Cancel.” or contact sutomer support directly. Please note that cancellation fees may apply based on our terms and conditions.
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Scheduling a Pickup
When booking, you can select a pickup date and time that suits your schedule. A courier will come to your door to collect the parcel—no need to leave the house!
Preparing for Pickup or Drop-Off
Ensure your parcel is securely packed and labeled before pickup or drop-off. If you choose drop-off, bring your printed label with you.