In Transit
Handling Delays and Issues in Transit
If you experience a delay, Courier will notify you via email. You can also check the tracking page for updates. If there’s a problem with your shipment, contact our support team, and we’ll work with you to resolve it.
Understanding Tracking Status Updates
Some common tracking statuses include “In Transit,” “Out for Delivery,” and “Delivered.” Our FAQ section provides explanations for each status, so you always know what’s happening with your parcel.
Expected Delivery Times
Each shipping option includes an estimated delivery time based on the service level. These times are estimates, and unexpected delays may occur due to factors like customs processing or weather conditions, and GoZagel is not responsible on any delays ...
Tracking Your Parcel
Use our tracking tool to follow your parcel’s journey in real-time. Simply enter your tracking number, and you’ll see the latest status updates on its location and estimated delivery time.