Pickup and Drop-Off
Rescheduling or Canceling a Pickup
Need to make changes to your pickup? Log in to your GoZagel account, go to “My Shipments,” and choose “Reschedule” or “Cancel.” or contact sutomer support directly. Please note that cancellation fees may apply based on our terms and conditions.
Preparing for Pickup or Drop-Off
Ensure your parcel is securely packed and labeled before pickup or drop-off. If you choose drop-off, bring your printed label with you.
Drop-Off Locations and Partners
Prefer to drop off the parcel yourself? We partner with many convenient drop-off locations. During the booking process, select the nearest drop-off point to you, and we’ll handle the rest.
Scheduling a Pickup
When booking, you can select a pickup date and time that suits your schedule. A courier will come to your door to collect the parcel—no need to leave the house!